Penview Group of Hotels Enhances Guest Loyalty with Infinity Rewards
Penview Group of Hotels
Solution Used: Hello Loyalty
In February 2020, Penview Group of Hotels, operating three properties in Sarawak—Penview Hotel Kuching, Seri Simanggang Hotel in Sri Aman, and Purnama Hotel in Limbang—launched Infinity Rewards, a digital loyalty program developed in partnership with Core System Technologies. This platform allows guests to earn and redeem points, access exclusive promotions, and enjoy membership perks across all participating hotels.
By implementing Hello Loyalty, Penview Group aims to provide a seamless and personalized experience for regular travelers throughout Sarawak, fostering increased direct bookings and enhanced guest retention. The Infinity Rewards program reflects the group's commitment to leveraging digital solutions to elevate guest engagement and satisfaction.
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