Impiana Hotel Senai Elevates Guest Engagement with Hello Loyalty and Hello Deal
Impiana Hotel Senai
Solution Used : Hello Loyalty, Hello Deal
Impiana Hotel Senai took a big step in its digital transformation journey by launching Impiana Rewards, powered by Hello Loyalty and Hello Deal. The app offers members an easy way to manage their rewards, earn points, and enjoy exclusive promotions — all from their smartphones.
The addition of Hello Deal allows the hotel to push curated offers directly to guests, driving more engagement and increasing direct bookings. The hotel also plans to expand the platform’s functionality to support room bookings, creating a full end-to-end digital experience.
This initiative not only enhances guest satisfaction but also marks Core System Technologies’ first Hello Loyalty project in West Malaysia — laying the foundation for future group-wide adoption.
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