Nature Meets Compliance: Sutera Sanctuary Lodges Embraces E-Invoice Automation
Sutera Sanctuary Lodges, Kota Kinabalu
Solution Used : Hello E-Invoice Middleware System
Sutera Sanctuary Lodges, known for its unique nature-based stays across Kota Kinabalu’s most iconic locations, has taken a forward-looking step by adopting the Hello E-Invoice Middleware System to support Malaysia’s e-invoicing compliance initiative.
Despite operating in some of the most scenic and remote destinations in Sabah, the group successfully implemented a fully automated e-invoice submission process without disrupting their existing workflows. The Hello E-Invoice system integrates seamlessly with their property systems, automatically extracting and submitting transaction data in line with LHDN requirements.
This move not only ensures regulatory readiness but also reduces manual work, eliminates human error, and improves back-office efficiency — allowing the team to focus more on delivering unforgettable guest experiences in Sabah’s natural wonders.
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